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Frequently asked questions

We have curated the most common questions you may have regarding the Esta platform. If we missed one, send us a quick note.

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Homeowners

Esta connects homeowners/residents to professionals with job requests. If you’re a homeowner with a problem that needs repair or a solution, you can download the consumer Esta app here.

Homeowners have the ability to send photos to professionals for estimates. It’s a safer way to share photos of a problem in your home. Homeowners get faster replies, more accurate estimates, and a list of top pros at their fingertips.

At this time, the Esta app is only available at the Apple Store on iOS devices (iPhone, iPad, and iPad mini). Minimum system requirement: iOS 10.0 or later / 65.8 MB memory. For android users, our consumer app will be released soon.

While chatting with professionals, Homeowners can schedule appointments directly on their phone’s calendar. 

After downloading the app, homeowners can immediately query for bids and access vetted professionals.

A query yields 3 different bids per job (the industry standard).

Homeowners can use the Esta app for FREE anywhere, anytime. Payment processing fees applies for each scheduled job.

Professionals

Esta connect professionals to homeowners/residents with job requests. If you’re a professional(handyman, plumber, roofer, painter, etc.), get the Esta Pro app IOS or Android.

Professionals receive unlimited, high-quality picture message leads, and can quickly filter through jobs while avoiding long call times.

For professionals, it is FREE to SIGN UP and use the Esta app for 60 days. Afterwards, a $19.99 flat fee is deducted from your account once a month. It’s clean and simple! At the end of each calendar year, Pros can download a statement for tax purposes. Additionally, Esta does not take any royalties from invoices. We only charge a 5% payment processing fee to maintain the platform.

It takes less than 2 minutes, We limited registration to the most essential questions.

At this time, the Esta app is only available at the Apple Store on iOS devices (iPhone, iPad, and iPad mini). Minimum system requirement: iOS 10.0 or later / 65.8 MB memory. For android users, our consumer app will be released soon.

Immediately. After signing up with Esta, your profile becomes instantly visible while we complete the screening process.

A query yields 3 different bids per job (the industry standard).

While chatting with homeowners, professionals can access their phone calendar and make appointment on the spot. Pros have control!

When professionals sign up on Esta, your reviews automatically transfers to the Esta platform. We import all your Angie’s List ratings if you register with the same phone number as that of your Angie’s List account.

If you wish to see a different phone number with Esta but still want ti import your Angie’s List reviews, please register with your Angie’s List number first. Afterwards, you can change your phone number in “settings”.

If you wish to import reviews from other sites like Yelp or Porch, contact use at contactus@estalinks.com  we’ll gladly help you out.

No. Professionals define their preferred zip codes and distance range. This zoned approach provides fair and efficient opportunities to all participating Pros!

We are growing and we can accommodate our professionals in other cities! It’s as simple as re-setting the location with an expiration date to not miss a beat.

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